Why can't I continue after reading external link on my phone or tablet?
To make sure your learning experience better, we'd like to address a common concern that we've noticed with some of our mobile users. Specifically, the issue of progress time pausing when visiting external links.
As you navigate through our courses, there might be moments where you're encouraged to visit external links for additional information or context. These could be articles, research papers, or other resources that supplement the course content. However, if you're participating form a mobile device, you might have noticed that your progress time seems to pause if you open an external link in a new tap or leave the web browser app.
This happens because, on many mobile devices, web pages often stop running when they're moved to the background – this is a standard feature designed to save your device's battery life and processing power. As a result, our site might not be able to track your progress while you're exploring an external link.
As you navigate through our courses, there might be moments where you're encouraged to visit external links for additional information or context. These could be articles, research papers, or other resources that supplement the course content. However, if you're participating form a mobile device, you might have noticed that your progress time seems to pause if you open an external link in a new tap or leave the web browser app.
This happens because, on many mobile devices, web pages often stop running when they're moved to the background – this is a standard feature designed to save your device's battery life and processing power. As a result, our site might not be able to track your progress while you're exploring an external link.
So, how can you avoid this?
One way is to make sure that you return to the course tab after you finish reading the external resource. This should allow the progress timer to resume. However, we understand that this might not always be convenient or feasible, especially if you want to spend more time exploring the additional material.
A more reliable solution is to use a desktop or laptop computer for your learning. Unlike mobile devices, computers typically allow web pages to continue running even when they're not the active window. This means that your progress timer will keep running, even if you're browsing external links.
We understand that this might be a bit frustrating, especially if you prefer learning on-the-go. However, we hope that understanding why this happens and how to work around it will help you have a more enjoyable and convenient learning experience with us. As always, if you have any further questions or concerns, our support team is here to help make sure you are able to keep up with any deadlines.
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Last updated: May 15th, 2023
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Project Bono provides the most affordable up-to-date online classes that fulfill court and employer mandates while contributing 25% of proceeds towards charitable causes.
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Copyright © 2024 Project Bono. All Rights Reserved
Money-Back Guarantee
All of our courses are backed by a 30-day money-back guarantee. If your certificate of completion is not accepted, contact us with proof of decline.
We recommend you confirm that your assigner will accept our certificates before you enroll in any of our courses.
Note: Cryptocurrency payments do not qualify at this time.
We recommend you confirm that your assigner will accept our certificates before you enroll in any of our courses.
Note: Cryptocurrency payments do not qualify at this time.
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Course contents and formatting are subject to improvements.
We are constantly monitoring current scientific and legislative data to provide you with the most accurate information within our courses. When you purchase any of our courses you are entitled to all future versions of the course.
We are constantly monitoring current scientific and legislative data to provide you with the most accurate information within our courses. When you purchase any of our courses you are entitled to all future versions of the course.
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How does Project Bono work?
Project Bono offers correctional education programs that aim to educate first-time and repeat offenders about the risks associated with substance abuse and harmful behaviors.
As you progress through our courses, you'll have access to various forms of media, including videos, to help you understand the material.
Once you've completed the course and met the time requirement, you'll receive a certificate of completion that you can share with your court, school, or employer.
As you progress through our courses, you'll have access to various forms of media, including videos, to help you understand the material.
Once you've completed the course and met the time requirement, you'll receive a certificate of completion that you can share with your court, school, or employer.
One thing that makes Project Bono stand out is that we donate 25% of enrollment proceeds back to the communities that assign our programs.
This means that by assigning our programs, not only are individuals learning valuable life skills and building awareness, but they are also enriching the communities that assign our programs.
This means that by assigning our programs, not only are individuals learning valuable life skills and building awareness, but they are also enriching the communities that assign our programs.
What Programs are offered?
We cover a wide range of topics including Drugs & Alcohol Awareness, Cannabis Education, Minor in Possession (MIP), Nicotine Prevention, Bullying Prevention, Anger Management, Theft Prevention, Truancy Prevention, and more.
We continuously update our programs to reflect current research and trends in substance abuse and other harmful behaviors.
Forgot your Password?
If you forgot your password, you can reset it by clicking on the "Forgot your password?" link on the login page.
If you signed up with an existing social account and the "Forgot your password?" solution doesn't work, you may need to change your password on the existing social account.
If you signed up with an existing social account and the "Forgot your password?" solution doesn't work, you may need to change your password on the existing social account.
Can I take a course on my phone?
Yes!
All of our courses are accessible across any device with a web browser.
All of our courses are accessible across any device with a web browser.
Can I take a course on my phone?
Project Bono is accessible to anyone with a web browser (such as Google Chrome, Safari, Microsoft Edge, etc.), and a stable internet connection. Whether you choose to participate from a desktop computer, laptop, tablet, or smartphone, you should be able to access our programs with ease.
Our website is designed to adjust to your device's screen size and resolution, making it easy to start a course on one device and pick up where you left off on another. If you have any questions about the technology required to participate in our programs, our support team is always here to help.
Our website is designed to adjust to your device's screen size and resolution, making it easy to start a course on one device and pick up where you left off on another. If you have any questions about the technology required to participate in our programs, our support team is always here to help.
What if my certificate is not accepted?
If your certificate of completion is not accepted by a member of the court, counselor, employer, administrator, or any other occupational, educational, or legal assigner, please contact us.
Our certificates come backed with a 30-day acceptance guarantee. If your certificate is not accepted for any reason, please provide us with documented proof of rejection, such as an email or written statement from the assigner.
We always recommend contacting your issuing party before purchasing any of our courses to confirm they will accept your certificate. Please note that refunds in these cases are only granted within the 30-day guarantee period.
How do I request a refund?
If you need to request a refund for any reason, including if your certificate of completion is not accepted by your assignor, you can do so by sending us an email at team@projectbono.com.
To enact our acceptance guarantee, please include in your email a written proof of decline from the assignor that includes a way of reaching them. If the request is within 30 days of your purchase and meets the criteria of our acceptance guarantee, we will process your refund promptly.
Please note that refunds that don't qualify for the acceptance guarantee, such as those requested outside of the 30-day window or for reasons other than non-acceptance by your assignor, are reviewed and issued on a case-by-case basis.
If you have any questions or concerns about requesting a refund, please don't hesitate to contact our customer support team at team@projectbono.com.
Am I able to pause the course?
Yes, participants are able to pause the course and continue at any time, on any device. Our platform is designed to save your progress consistently while you participate in the course, so you can pick up right where you left off. Whether you need to take a break for a few hours or a few days, you can rest assured that your progress will be saved.
We want you to get the most out of our courses and achieve your goals, and that means being able to learn at your own pace and on your own schedule. So go ahead and take a break if you need to - we'll be here when you're ready to continue.
How long does it take to complete a course?
The time it takes to complete a course varies depending on the time requirement you choose. When you enroll in a course, the time requirement will be clearly stated on the course page, along with an estimated completion time based on that requirement.
If you're unsure about which time requirement to choose or have any other questions about course completion time, you should reach out to your assigning party.
What does the certificate look like?
Every certificate generated by Project Bono includes the following information: course title and time requirement, student's name, birth date, address, date of completion, and certificate verification link. This information is unique to each certificate and cannot be duplicated or edited.
We offer certificates in PDF format because it's the most efficient way to send documents over email, while also reducing paper, ink, energy, transportation, and overall costs required to mail a physical copy.
Remember, it's important to submit your certificate of completion to your assignor as soon as possible to avoid any complications. If you have any questions or issues, please contact our support team for assistance.
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Acceptance Guarantee
Enhance your assurance with our 30-Day Acceptance Guarantee.
Whenever you enroll in a Project Bono program, you have the peace of mind knowing that our certificate is backed by our Acceptance Guarantee. If your certificate isn't embraced by the assigning entity, we've got you covered.
Simply provide us with a proof of decline, and we'll handle the rest.
Simply provide us with a proof of decline, and we'll handle the rest.
◊ Acceptance Guarantee: Offer is only valid for 30 days from the date of certificate issuance and is available to participants within the U.S. The guarantee is subject to validation of the proof of non-acceptance provided by the enrollee. For detailed information regarding our policy, see support.projectbono.com/acceptance-guarantee.